100 years by your side. 100 years focused on you. It's all about you.

All about your stories

Jean-Claude Juncker
Video transcript

Interview - Jean-Claude Juncker (English)

My name is Jean-Claude Juncker, which is a surprise for many people in here.

I was Prime Minister and president of the EU commission

and today I have peace and quiet.

What is your vision for Banque Raiffeisen?

For me Banque Raiffeisen is and always has been somewhat of a feeling or mood. It’s a solid part of Luxembourg’s history. 

As I became older, I came to fall in love with the model of the co-operative banks.

This model is not that common in the international banking sector. Raiffeisen is strong in countries such as Germany, Austria, Switzerland and Luxembourg. 

It’s a bank that was and is to this day driven by different motivations than at other financial institutions.

As a Christian-socialist this cooperative mind set at Raiffeisen has always reminded me of Christian-socialist teachings where this is an important factor. I consider them a sympathetic bank.

Can you describe Raiffeisen in a few words?

A bank that mirrors Luxembourgish people’s character, so which doesn’t take overly risky decisions, but shows initiative and thinks creatively where needed.

It’s a decent bank.

Ana Lopes
Video transcript

Interview - Anna Lopes (English)

My name is Ana Lopes, I’m 54 years old and work as back-office manager in a photography company.

What is your relationship with Raiffeisen?

When I was building my house in the 90s, the female bank advisor that looked after us was really great.

She advised us well and, amongst other things, gave us everything we needed for our government assistance application. And because of this our loan was approved in the end.

Do you have regular contact with your advisor?

Sometimes when I need something, I still head into a Raiffeisen branch.

But normally, I handle everything online through the R-Net service, since almost everything can be handled via R-Net these days, where a physical presence isn’t needed.

Can you describe Raiffeisen in a few words?

Reliable.
Efficient.

Guillaume, Isabelle, Hamza, Yohan
Video transcript

Interview Collaborateurs - Guillaume, Isabelle, Hamza, Yohan (English)

Describe your relation with Raiffeisen, or in what ways the Bank inspires you.

How is that supposed to work with a single word?

Hmmm... it's difficult in one word.

A love story.

I'd say complicit.

Magical..

 

And last but not least, Raiffeisen in a few words?

Helpful.
Healthy.
Distinguished.
 

Gaël Cantarero
Video transcript

Interview - Gaël Cantarero (English)

My name is Gaël Cantarero, I'm French, and I’ve been a Raiffeisen customer for a year and a half now.

How did Raiffeisen become your bank?

I’d heard that Banque Raiffeisen was more customer-friendly than other banks.

Everything went really well and quickly with my application process. That’s how the relationship between Banque Raiffeisen and me began.

Would you recommend Banque Raiffeisen to others?

Yes, clearly. I’ve shared my experience with my professional circle.

And I told them how happy I am with Raiffeisen.

Above all, I appreciate our discussions and also the fact that it’s a cooperative bank.

I’ve always had the feeling that I’m being listened to and that I matter.

Finally, can you describe Raiffeisen in a few words?

Humane.
Trust.
 

Where others focus on short-term profits, we, as a cooperative bank, have deliberately chosen the path of long-term stability. This commitment allows us to proudly celebrate our 100th anniversary today. 

Guy Hoffmann
Chairman of the Board of Directors

A century of being by your side

1926
The emergence of cooperatives

The 1960s and 1970s
Towards a universal bank

1980s-1990s
The evolution of banking

The 2000s
Transforming to provide better support

A century of committed governance

For us, customer experience is not a project, it is a deeply rooted culture that has guided our actions for 100 years.

Laurent Zahles
Chairman of the Management Board

Chairmen of the Board of Directors

CEO

Today and tomorrow, together with you